We understand that sometimes unexpected things can happen to stop a volunteer being able to participate in a project. For that reason, we highly recommend that when you obtain travel insurance for your trip you make sure it will also cover you for certain trip cancellation. Affordable travelers insurance can be found by visiting World Nomads. In almost all circumstances Go PAWesome project fees are non-refundable and non-transferable (to another person or to another project). We encourage volunteers to make sure the dates of our projects do not conflict with any prior engagements. Certain exceptions can be made (in the event we have a long waiting list of other volunteers etc.), so please contact us immediately once you become aware you must cancel. Please read our Cancellation Policy.